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How Machine Learning Can Improve Root Cause Analysis

March 29, 2018 | 11:00 am - 12:00 pm CDT

The only real certainty in large operations such as manufacturing is that unexpected events will happen. Identifying the cause of failures or problems with root cause analysis (RCA) is critical to maintaining reliable operations, as the only way to prevent future failures is by understanding how and why they occur.

Machine learning allows for better and more accurate RCA than ever before. By collecting and analyzing massive streams of data, machine learning can quickly and easily pinpoint the cause of events and provide recommendations on how best to prevent their reoccurrence. In this webinar, we will discuss:

  • The importance of RCA to manufacturing and industrial operations
  • Why machine learning is critical to efficient RCA
  • How machine learning-driven RCA works


Jeff Brown, SparkCognition

Jeff Brown is a Customer Success Manager with SparkCognition. As part of the Customer Success team, Brown's primary focus is managing the deployment of SparkPredict for SparkCognition customers to help them improve uptime and reliability. Prior to SparkCognition, Brown was an Account Manager at Tolteq, a manufacturer of MWD tools for the independent directional drilling market. He has a diverse background: in addition to oil and gas sales, he has worked in finance and operations leadership roles in multiple industries, including the automotive, high tech, and nonprofit sectors. Brown is a graduate of the University of Texas at Austin with a BS in Aerospace Engineering and an MBA.

Mark Wolfgram, GenesisSolutions

Mark Wolfgram is a PM and Senior Reliability Manager for GenesisSolutions, an ABS Group company, specializing in asset reliability and leveraging enterprise asset management (EAM) systems to make data-driven decisions. He has extensive knowledge of EAM processes and practices and has held positions in engineering, maintenance, operations, logistics and quality throughout a career spanning over 30 years. Wolfgram earned a BS in Mechanical Engineering from Purdue University and completed post-graduate studies in advanced vibrations and acoustics, statistical methods and business management. He is a member of the Society for Maintenance & Reliability Professionals (SMRP) and is a Certified Maintenance & Reliability Professional (CMRP).

About ABS Group

ABS Group of Companies, Inc. (, through its operating subsidiaries, provides technical advisory and certification services to support the safety and reliability of high-performance assets and operations in the oil, gas and chemical, power generation, marine, offshore and government sectors, among others. Headquartered in Houston, Texas, ABS Group operates with more than 1,300 professionals in over 30 countries. ABS Group is a subsidiary of ABS, a leading marine and offshore classification society.

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