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Root Cause Analysis and Incident Investigation Training


Save 10% on public training courses scheduled through July 31st, 2020. Registration and payment must be processed by June 3rd, 2020. This discount cannot be combined with any other offer(s). See also 15% Team Discount.

"What an awesome course! I highly recommend this class to any EHS professional with incident related responsibilities."

Taylor Wall, EHS&S Technician

Learn to use the license-fee-free SOURCE™ root cause analysis (RCA) methodology for investigating incidents. This methodology will help you initiate a root cause analysis incident investigation, gather data for investigating all types of incidents, collect data through interviews and parts analyses, apply powerful techniques (timelines, cause and effect trees, Root Cause MapTM, and 5-whys) for causal factor and root cause identification. Avoid future incidents by developing appropriate recommendations using our four-level recommendation development guidance to address each of the causal factors and root causes, structure reports for optimum effectiveness, develop your data-trending process to identify systemic problem areas and more. You'll walk away with your course notebook, a copy of our Root Cause Analysis Handbook, our Excel and Visio templates and access to our online resources for you and your entire organization - no licensing fees to pay.

Root Cause Analysis and Incident Investigation

Combine this course with Human Error Prevention and save

Combine this course with Advanced Root Cause Analysis and save


Incident Investigation Training Course

Who Should Attend this course?
  • Anyone who needs to learn incident investigation skills
  • Anyone who needs to know how to meet requirements of standards and regulations for investigation of incidents with safety, health, reliability, environmental, and quality impacts
what will i learn in this course?
  • Learn how to investigate serious and complex incidents
  • Learn the importance of near-miss investigations, incident classification, and data trending
  • Learn how to identify root causes (not just causal factors) using proven techniques
  • Come away from the course with: step-by-step guides for causal factor charting, timelines and cause and effect trees; access to ABS Group's extensive online resources; complete solutions to example problems; the SOURCE Investigator's Toolkit™ to help you gather and organize your data; a Root Cause Map™ for your company to use; a 300-page Root Cause Analysis Handbook that includes details on using the Root Cause Map; and a FREE Excel® template for documenting causal factor charts and cause and effect trees.
  • 2 CEUs, 2 COCs, 3.17 CMs, ABIH approval #10-230
DURATION: 3 days

Dates & Locations

Start/End Dates Location Information Registration Registration
11 May - 13 May 2020 ABS Group | Knoxville, TN
Location/Hotel Information
12 May - 14 May 2020 ABS Group | Warrington, UK
Location/Hotel Information
Register Register*
(UK Residents)
13 Jul - 15 Jul 2020 ABS Group | Spring, TX (Houston)
Location/Hotel Information
03 Aug - 05 Aug 2020 ABS Group | Knoxville, TN
Location/Hotel Information
14 Sep - 16 Sep 2020 ABS Group | New Orleans, LA
Location/Hotel Information
03 Nov - 05 Nov 2020 ABS Group | Warrington, UK
Location/Hotel Information
Register Register*
(UK Residents)
09 Nov - 11 Nov 2020 ABS Group | Knoxville, TN
Location/Hotel Information
07 Dec - 09 Dec 2020 ABS Group | Spring, TX (Houston)
Location/Hotel Information

*Value Added Tax (VAT) applies to UK residents.


Day 1: 8:00 a.m. to 5:00 p.m.
  • Basics of incidents and investigations
  • Workshop: Identifying causal factors and root causes
  • Analyzing data (Timelines)
  • Workshop: Timeline
Day 2: 8:00 a.m. to 5:00 p.m.
  • Analyzing data (cause and effect tree analysis)
  • Workshop: Using cause and effect tree analysis
  • Determining root causes
  • Workshop: Identifying root causes using the Root Cause Map technique
  • Developing conclusions and recommendations
Day 3: 8:00 a.m. to 5:00 p.m.
  • Workshop: Developing recommendations
  • Completing the investigation
  • Initiating the investigation
  • Gathering people, physical, paper, and position data
  • Overview of results trending
  • Selecting problems for analysis
  • Overview of developing and implementing an incident investigation program
  • Workshop: Simulated incident investigation
  • Certification examination (optional)


Henrique Paula - Senior Vice President of Strategic Initiatives, ABS Group

Lee Vanden Heuvel - Manager of Incident Investigation/Root Cause Analysis Services and Senior Risk/Reliability Engineer, ABS Consulting

James Rooney - Director of Training Services - Safety, Risk & Compliance, ABS Consulting

Robert Iddins - Security Analyst and Risk Engineer, ABS Group 

Julie Ott - General Manager, ABS Consulting

Donald Lorenzo - Senior Technical Director of Onsite Training, ABS Consulting

Gay-Ellen Stulp - Instructor, ABS Consulting

Mark Manton, PHD - Principal Engineer, ABS Consulting

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