Remote Monitoring and Managed Services
Visibility and Control – OT and ICS
Organizations are facing increasing operational risks as cyber threat actors shift focus from the Information Technology (IT) networks that run business systems to the Operational Technology (OT) networks that control industrial operations. This can lead to significant operational disruption and increased safety risks to people and the environment. Most organizations do not know where to go to find the expertise required to develop and implement cybersecurity programs for industrial control systems (ICS).
Knowing how to manage your organization's unique cyber risk requires expertise in industrial cybersecurity and in-depth knowledge of how your operational networks and systems work.
Cybersecurity Safety: What Your Organization Needs to Know
- Cyber attacks are intensifying, becoming more frequent and sophisticated as they target OT systems and critical infrastructure
- Increased connectivity between equipment, components and networks is augmenting cyber risk exponentially across multiple industries
- Regulations and standards are strengthening and expanding, addressing cybersecurity as part of their safety and risk management guidelines
- Insurers’ policies are beginning to reflect a better understanding cyber risk
- Organizations need to evolve at a faster pace than cyber criminals to prevent major impacts to their operations, the environment and public safety
An Integrated Solution for Today’s Industry Needs
Seamless Support for Critical Infrastructure
To proactively prevent operational disruptions or unplanned downtimes that could cause an economic impact to your organization, ABS Group, a managed service provider (MSP), has designed a comprehensive, single solution to manage OT cybersecurity risks, including network monitoring and management for operational technologies, networking devices and your critical industrial control systems.
A vendor agnostic approach allows us to support all original equipment manufacturers (OEM) and control systems. Our industrial cyber experts take the raw data from your systems, equipment and devices, combine it with a variety of cyber intelligence sources and turn it into relevant and actionable guidance.
These cutting-edge services, led by our team of OT cybersecurity experts, provide an integrated, cost-effective solution, reducing the operating expenses (OPEX) associated with an in-house implementation, involving investment in technology and experienced personnel.
Complete Managed Services
Powerful Tools Combined for Complete Cyber Protection
Good cyber hygiene leads to preventative action. While most organizations don’t realize that they have been hacked until it’s too late, our managed services provide vigilant protection. Individually, our cyber tools are powerful, protecting critical aspects of OT operations. When they are combined, they seamlessly create a complete picture to help you deter, prevent, detect and respond to attacks.
Industrial Security Operations Center (ISOC)
We oversee all activity 24/7/365 from our centralized ISOC with no interference to your operations. Once we install our passive monitoring equipment into your operational network, you’ll receive company-wide (or fleet-wide) coverage for your IT and OT systems, networks and devices. Then our industrial cyber experts take the raw data from your systems, combine it with a variety of cyber intelligence sources and turn it into active monitoring and actionable guidance.
Network Monitoring and Alerts
OT used in different industries is highly specialized and has network connections that are vulnerable to attacks. Without cybersecurity, OT networks, designed to monitor the health of networks, systems and equipment, are completely exposed to threat actors both over the Internet and out in the field. Once compromised, threats can easily spread, entrench deeply and exploit your operations undetected.
The increase in network connectivity and IT-like advancements to keep the OT systems current play a relevant role in networks and systems’ safety. To improve visibility with a proactive detection approach, we offer 24/7/365 integrated monitoring and alerting capabilities for your OT and IT systems.
How It Works:
- Step 1
The technology is installed to monitor industrial devices and networks to gather data and detect if there’s a threat.
- Step 2
The data is transmitted to the ISOC.
- Nearly all known threats will be identified using signature-based functionalities. In addition, our technologies also identify new or unknown threats by tracking all network traffic for anomalies and unexpected configuration or firmware changes to technologies and systems in your industrial networks.
- Our OT cybersecurity experts will then analyze the data and develop actionable plans.
Asset Discovery and Management
When it comes to the world of OT cybersecurity, organizations need to be able to answer these questions: What are your cyber assets? Do you have a list of all the things in your OT environment the cyber criminals can take control over? Your operations team can do a lot more if they know what vulnerabilities are crawling around in your systems.
Industrial control systems inventories are initially developed during commissioning. Generally, this is a manual process that relies heavily on OEMs and vendors. However, throughout the lifecycle of the equipment, systems and components changes are not always logged or tracked in inventories.
As a component of visibility, our cybersecurity experts can automatically create asset inventories and topology maps. Our technologies are specifically engineered to collect information on OT and IT networks, interpret that traffic, and accurately identify hardware and software types, making manual inventories a thing of the past. In addition, asset inventory supports other operations activities like obsolescence planning.
Once you know exactly what your assets are, then you can begin to protect them. Building security without having an accurate OT and IT asset inventory will likely fail because cyber attackers take advantage of your shortfalls to use your systems against you.
Industrial control systems are designed to run continuously and non-stop for extended periods of time without getting patches. Maintenance cycles are dedicated to ensuring the machinery components are repaired during a short window. OEMs and vendors are increasingly adding new technologies for maintenance and diagnostics to limit the downtime, but organizations don’t have visibility into these upgrades and the new vulnerabilities they bring.
The new remote connectivity for OEM/vendor maintenance is opening a clean and clear path for adversaries to exploit these vulnerabilities. By simply installing our passive OT monitoring technologies you automatically discover the vulnerabilities you have in your OT and IT networks and devices, hardware and software. It’s that simple—and it all happens with no impact to your critical control systems and networks.
Managing vulnerabilities will be possible by using the priorities risk rankings and working with OEMs and vendors to prioritize security updates (operating systems, firmware, software updates or patches) during maintenance windows. It's enhanced vulnerability management: it’s more than just a scoring, it’s a risk rating.
Configuration Monitoring and Management
Management of Change (MOC) processes are not very effective due to the burden of manually logging every modification or maintenance change during routine operations. In many cases, organizations don’t have visibility into what their vendors are doing to their OT systems and devices. They are also not aware when the Programmable Logic Controller (PLC) program changes, or when firmware, software or hardware updates occur in their industrial systems.
Vulnerabilities and threats can be introduced during system changes due to poor cybersecurity practices and lack of good cyber hygiene. Additionally, unplanned changes can impact peripheral operations and safety systems.
You can have an easy and automated process for tracking configuration and system changes. Our passive OT monitoring technologies automatically discover firmware updates and track PLC program changes. Each change is logged and notifications can be set up to message personnel for real-time tracking. You can check your MOC documentation at any time to see planned maintenance changes.
It’s a common practice that the setup of ICS is completed by OEMs and vendors when installing systems, devices and components—sometimes without a clear understanding of your organization’s cybersecurity program.
The settings and configurations in your OT systems allow you to set specific parameters so you can meet the criteria defined in your cybersecurity policies. These policies are based on the different things that you want to check on your network like users’ passwords (created and changed) and accounts that have been created, updated or deleted. Anything that falls outside those policies sends an alert. This information will give you the threats, vulnerabilities and cybersecurity statistics that you need with the advantage to customize it the way you want it.
Having a policy management in place proactively monitors and manages the security and privacy of your OT systems, demonstrating readiness and compliance for cybersecurity threats.
Risk Matters X.0 Podcast
Episode 11: Wärtsilä Part II - Protecting Industrial Cyber Ecosystems: A system is only as secure as its weakest point. In this episode, we discuss cyber ecosystems with Wärtsilä, examining the advantages and vulnerabilities that support connectivity. "The ecosystem in the marine environment is a very populated space," says Eric Schreiber, General Manager for New Technologies at Wärtsilä. "There are a lot of hands in the pot, and not everyone has cybersecurity expertise." "There are a million things that can be taken into account when you are operating your vessel, and those come from IT and OT systems that expand far beyond the vessel ecosystem," adds Christopher Stein, Cybersecurity Expert at Wärtsilä.