176: Training Implementation Issue
Definition/Typical Issues
Were job/task analyses inadequate? Were the program design and objectives incomplete? Did the training organization have inadequate instructors or facilities? Is refresher training performed properly? Does testing inadequately measure the trainee's ability to perform the task? Does training fail to include normal and abnormal/emergency tasks?
Examples
Example 1
- A solvent tank overflowed because the operator did not know how to calculate the liquid level of solutions with specific gravities less than water. The training included instruction in how to calculate the liquid level but did not include testing to determine whether the operator could perform the calculations.
Example 2
- An operator made a mistake in weighing material because he used the scale incorrectly. The scale he used in training was the previous model and it had key differences from the one used on the job.
Example 3
- A mechanic made a mistake when repairing a pressure transmitter. Some transmitters had special seals so they would work in high-humidity environments. The job/task analysis did identify that training would be needed for these different types of transmitters.
Typical Recommendations
- Perform job/task analyses for routine jobs/tasks.
- Solicit comments from the trainees after they have been on the job for 3 months to identify "holes" in the training program.
- Ensure that training is provided in all required settings (i.e., classroom, computer-based training, on-the-job training, simulator).
- Ensure that on-the-job training consists of "doing" rather than just "watching."
- Provide refresher training for nonroutine tasks.
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 170 | Training LTA |
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 187 | Training Issue |