181: Self Study and Computer-based Training Issue

Definition/Typical Issues

Was there a failure to conduct self-study and computer-based training in accordance with the training program design? Was the training inconsistent with desired practice? Did the training fail to reflect the current practice? Were the training materials unavailable? Was there insufficient self-study/computer-based training?

Examples

Example 1

• A generic computer-based training program was purchased to perform hazardous materials training. However, the training did not address some specific hazards at the facility.

Example 2

• A self-study course was purchased from the valve manufacturer to complete training on valve maintenance. However, the training materials were too general and not detailed enough to address the needs of the maintenance personnel.

Example 3

• A computer-based training program was purchased to address pressure transmitter calibration training needs. The training contained a number of errors. As a result, personnel were unable to calibrate certain transmitters.

Typical Recommendations

• Ensure that training is conducted by qualified instructors.
• Ensure that self-study and computer-based training address all of the learning objectives.
• Ensure that self-study and computer-based training are consistent with the desired practice.