182: Continuing Training Issue
Definition/Typical Issues
Was there a failure to perform continuing training to keep employees up to date on performing nonroutine tasks? Was the frequency of continuing training inadequate or inappropriate?
Was there a failure to provide training when the work methods for a task were changed? Was there a failure to provide training on changes to procedures for the task? Was there a failure to provide training on new equipment used to perform the task?
Examples
Example 1
- An operator made a mistake weighing material because he used a scale incorrectly. The scale on which he was trained had been replaced with a newer model, and no training had been provided on the new model.
Example 2
- A mechanic had trouble reading a graph with a logarithmic scale. The graph had been recently added to the procedure. The training department had not been notified of the change and did not identify the need to provide training on this topic.
Example 3
- A member of the fire team had trouble getting the foam system actuated. He received training on the system when he was hired 5 years before but had not received any refresher training since then.
Typical Recommendations
- Provide all personnel with refresher training for routine and nonroutine tasks associated with their job assignments (for operations, this would include training on startup, shutdown, troubleshooting, emergency shutdown, and safe work practices).
- Consult employees regarding the frequency of training. Should the training be conducted more often? Less often? Should the content of refresher training be revised?
- Provide additional training for new procedures, procedure modifications, and process modifications involving new equipment.
- Ensure that training on new work methods includes instructions that relate to nonroutine tasks (changes to startup, shutdown, emergency operations, etc.).
- Verify understanding of continuing training to the same degree that is required for initial training (classroom exams, physical demonstration, etc.).
- Perform emergency drills and exercises.
- Periodically evaluate whether workers are retaining the necessary knowledge, skills, and abilities to perform their jobs.
- Identify when refresher training must be performed (both to retain skills and to meet any regulatory requirements).
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 177 | Continuing Training LTA |
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 192 | Continuing Training Issue |