231: Unaware of SPAC
Definition/Typical Issues
Were standards, directives, or policies not communicated from management down through the organization?
Note 1: In addition to the node number, the company- or facility-specific SPAC may also be coded in the trending database to aid in trending of causes. For example:
- If the root cause is the No SPAC or Issue Not Addressed in SPAC (#226) node; and
- The issue is that the facility's procedure guidelines (say it's plant policy AD-01.7) only requires field validation of safety-related procedures, but not quality-related procedures; and
- As a result of a procedure error that could have been corrected during field validation, unacceptable product was sent to a customer.
In addition to coding the root cause of No SPAC or Issue Not Addressed in SPAC (#226), AD-01.7 should also be entered into the trending database. This will allow the facility to specifically identify the SPAC that is associated with each root cause.
Examples
Example 1
- During an extended facility outage, routine surveillances of process alarm panels were not performed. As a result, a chemical leak went undetected for 2 days. Facility management had not communicated to first-line supervisors that normal surveillance procedures remained in effect during the outage.
Example 2
- The corporate reliability group set up a database to capture field problems. However, facility personnel were not made aware of the new system. As a result, the database was not populated.
Example 3
- A standard was in place that addressed the use of storage racks. The standard was not applied because personnel were unaware it existed. As a result, the storage racks were undersized.
Typical Recommendations
- Review the contents of relevant SPACs during initial and refresher training; assess employees' understanding.
- Periodically stress the importance of using SPACs during shift-change meetings, safety meetings, etc.
- Ensure that SPAC documentation is readily available to all affected employees at all times.
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 69 | Communication of SPACs LTA |
| RBPS Element(s) |
|---|
| Process Safety Culture |
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 263 | Unaware of SPACs |