192: Supervision During Work Issue
Definition/Typical Issues
Did immediate supervision fail to provide adequate support, coverage, oversight, or supervision during job performance?
Was there a lack of coordination between workers? Were there overlaps or gaps in the work that was assigned to different groups or team members?
Note 1: The investigator must judge what level of supervision was appropriate based on the importance of the job in relation to safety and production. It is not possible or practical to provide continuous supervision on every job.
Examples
Example 1
- A first-line supervisor was in her office performing audits of completed procedures. She told the operator in the control room to contact her if problems arose. The operator, a newly qualified person on the job, did not want the supervisor to think that he did not know what he was doing, so he "took his best guess" when he was unsure. By the time the supervisor came to the control room to check on the operator's progress, a significant amount of product had already been lost to the waste stream.
Typical Recommendations
- For nonroutine jobs or jobs that require specific safety precautions, encourage supervisors to oversee the job and provide job support as necessary.
- Encourage supervisors to provide more supervision to less experienced workers.
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 188 | Supervision During Work |
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 214 | Supervision During Work |
| 218 | Fatigue Management Issue |