193: Improper Performance Not Corrected
Definition/Typical Issues
Do supervisors fail to correct improper performance when they observe it or know about it? Did they let improper performance slip "just this once"? Are there insufficient methods for supervisors to detect improper performance?
Examples
Example 1
- A supervisor noticed an operator in the process area who was not wearing a hard hat or safety goggles. The supervisor was just passing through the area and did not say anything to the operator.
Example 2
- Operators were supposed to perform plant rounds at least once per shift and generate work requests for any equipment that was inoperable or needed repairs. Often the operators skipped the rounds when it was cold or raining even though the rounds were still required. Supervisors knew what was occurring and did nothing to correct the situation.
Typical Recommendations
- Correct the behavior when improper performance is observed or is known by supervision. If supervision knows a task is being performed incorrectly and does not correct it, workers will continue to perform the task incorrectly.
- Enforce existing rules and requirements. If the rule is important enough to exist, it should be enforced. If it's not important enough to enforce, eliminate the requirement.
- Establish and enforce high standards of performance.
- Establish a system to routinely inspect work areas to determine whether (1) safe work permits are being followed, (2) permit conditions appear to be appropriate, and (3) permit conditions are being followed.
- Correct deviations from practices/procedures whenever they are noticed.
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 190 | Improper Performance Not Corrected |
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 216 | Improper Performance Not Corrected |