212: Detection of Individual Performance Problem Issue
Definition/Typical Issues
Did personnel performance issues contribute to the incident? Should the individual performance issues have been detected prior to the incident?
Note 1: Consider dual coding under Supervision During Work Issue (#192).
Examples
Example 1
- A worker came to work drunk. When talking to his supervisor, he had trouble speaking and understanding the work directions he was being given. He was also having trouble walking and talking. The supervisor didn't notice that he was drunk. While going to get a part from the warehouse, the worker fell down some steps and injured himself and another worker.
Example 2
- Six months ago, a maintenance technician was hired who could not read. His supervisor had not detected the problem, even though this technician had trouble with all of his nonroutine tasks (those that required him to use a procedure).
Example 3
- A company stopped random testing for substance abuse. An impaired worker caused a crane accident one Monday morning.
Typical Recommendations
- Provide supervisors with training on the detection of personal problems.
- Provide supervisors with training on the detection of drug and alcohol abuse.
- Give supervisors the authority to remove workers from hazardous assignments when personal problems are detected.
- Encourage coworkers to help identify personnel performance problems.
- Ensure that there is a process in place to detect personnel performance problems.
- Provide a means for personnel to self-report problems.
- Ensure that workers are both physically and mentally fit to perform their required duties.
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 209 | Problem Detection LTA |
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 247 | Inadequate Problem Detection/Situational Awareness |