60: Documentation Content Inaccurate or Incomplete
Definition/Typical Issues
Were there errors or omissions in the content of the documents? Did the documents contain confusing or contradictory information?
Examples of documents that are addressed by this node include:
- Original equipment manufacturers' manuals
- Material requirements
- Bill of materials
- Drawings
Examples
Example 1
- The facility had only one copy of the oil cooler manual. It was in poor condition with some torn and missing pages, indicating that it had been well used. The section regarding maintenance was missing several pages, so the maintenance on the oil cooler was not performed according to the manufacturer's recommendations. As a result, operators had great difficulty in operating the oil cooler.
Example 2
- A settling tank was moved 4 feet from its original location to allow for proper forklift access to other equipment. This field change was not indicated in the final design documentation. As a result, a skid-mounted demineralizer installation had to be field modified because the settling tank took up part of the floor to be used for installation of the demineralizer skid.
Typical Recommendations
- Field changes should be reviewed and approved prior to incorporation into documentation.
- Create a technology manual that documents the history of the process system and knowledge that is critical to maintaining process safety competency.
- Control changes to the technology manual.
- Develop methods for controlling access and changes to documents.
- Develop methods for approving changes to documents.
- Develop a company- or facility-wide standard that summarizes applicable recognized and generally accepted good engineering practices (RAGAGEPs) related to the design, test, and inspection requirements for each type of equipment.
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 100 | Document and Configuration Control |