61: Documents Not Available or Missing
Definition/Typical Issues
Were the documents not available, missing, or difficult to obtain?
Examples of documents that are addressed by this node include:
- Original equipment manufacturers' manuals
- Material requirements
- Bill of materials
- Drawings
Examples
Example 1
- As part of a capacity upgrade, engineers attempted to determine the design throughput of a blender. No equipment records could be located to determine the design capacity of the equipment.
Example 2
- Following an incident related to the flare, drawings of the flare internals could not be located.
Example 3
- Maintenance procedures were being developed for a new freezer. Lack of design information required extensive field verification of equipment configuration to develop the procedure.
Example 4
- The facility frequently purchased equipment that had been used at other facilities. As a result, personnel often did not have original equipment manufacturers' manuals for the equipment.
Example 5
- Drawings of a new conveyor control system were only available at headquarters. Plant personnel had to ask for specific drawings to be sent out to them. As a result, they often got by without them.
Typical Recommendations
- Ensure that drawings are available to all personnel who are required to use them.
- Provide read-only access to drawings for all personnel.
- Provide backup power to computers and printers to allow printing of drawings during power outages.
- Establish an administrative procedure that requires a work permit (or sign-in/sign-out) to be issued and authorized by the controlling work group before another work group may perform job tasks in the controlling work group's area.
- Document what information is available in a manner that facilitates searches.
- Maintain a protected archive of documents at a remote location.
- Ensure that original equipment manufacturers' manuals are stored in a retrievable manner.
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 100 | Document and Configuration Control |