73: Documents Not Available or Missing
Definition/Typical Issues
Was the document not available, missing, or inconvenient to obtain?
Were documents not available because they did not exist or were difficult to locate?
Examples of documents that are addressed by this node include:
- Hiring records
- Training records
- Qualification records
Examples
Example 1
- An operator was transferred to a new facility. Before she could begin work at the new facility, her training records had to be transferred over. The training records had been stored at an offsite storage facility and were not available for 2 weeks. This delay caused a loss of productivity for the new plant.
Example 2
- The operator's certification could not be located. As a result, a lengthy process was needed to replace the document.
Typical Recommendations
- Ensure that personnel records are readily available to appropriate personnel.
- Develop a filing structure to ensure that personnel records are easily retrievable.
- Ensure that documents are available to all personnel who are required to use them.
- Document what information is available in a manner that facilitates searches.
- Provide a means to quickly locate technical information, facilitate maintenance of existing information, and file new information in a logical manner.
- Maintain a protected archive of documents at a remote location.
Cross-References
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 102 | Required Documents Not Available or Missing |