82: Packaging/Transportation Issue

Definition/Typical Issues
Was material improperly packaged? Was it damaged because of improper packaging? Was equipment exposed to adverse conditions because the packaging had been damaged? Was the material transported improperly? Was it damaged during shipping?
Examples
Example 1
- An electronic part incurred water damage because it was not packaged in waterproof packaging by the supplier. The purchasing specification specifically included appropriate packaging requirements.
Example 2
- An electronic device used for chemical analysis provided incorrect analysis results. As a result, 10,000 gallons of product were later found to be unacceptable. Investigation revealed that the electronic device had been dropped off of a forklift during handling at the supplier's facility. Because there was no obvious physical damage, the manufacturer shipped the device.
Example 3
- A water-based coating material was peeling off within several days of being applied. This shipment of the coating material had frozen during transport by truck from the supplier. Freezing changed the adhesiveness of the coating material.
Example 4
- Glass lenses that were shipped to your facility arrived broken. Although the purchasing specifications included specific requirements for packing the lenses, the lenses broke when the box was crushed during transport.
Typical Recommendations
- Ensure that packaging specifications for raw materials and spare parts are documented, communicated, and clearly understood by the suppliers.
- Ensure that proper packaging methods are used for raw materials and parts.
Cross-References
| Version 10 Element(s) | |
|---|---|
| Node ID | Node Name |
| 89 | Packaging/Shipping LTA |
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 108 | Packaging/Transport Issue |