12: Company Personnel Issue

Node Company Personnel Issue

Definition/Typical Issues

Was a direct-hire company employee involved? Are the employees involved covered by the normal company training programs? Are they covered by the management systems that cover company employees?

Typical personnel addressed by this node include:

  • Company operators
  • Company mechanics
  • Company electricians
  • Company instrumentation technicians
  • Company delivery personnel

Direct-hire personnel directly involved in the offloading of raw materials and loading of finished products (e.g., tank truck drivers) are typically included in this node. Other vendors (vending machine contractors, freight truck drivers) are usually categorized under the Third-party Personnel Issue (#14) node.

Note 1: Distinguishing between company, contract, and third-party personnel can be important because of the different management systems that control the behavior of these personnel.

Examples

Example 1

  • A company employee took a sample from product tank C instead of product tank B. The tanks are arranged from left to right: A C B.

Example 2

  • A company employee made a mistake using a scale to weigh a pallet of material. It was the first time the operator had used the scale. He was told how to use the scale as part of training, but had never actually used it himself.

Example 3

  • A company employee was not wearing her safety goggles while machining parts. As a result, a small piece of metal got in her eye.

Typical Recommendations

  • Ensure that company personnel receive adequate training for their positions.
  • Provide appropriate tools and equipment for personnel to perform their tasks.
  • Develop procedures for difficult and infrequently performed tasks.
  • Provide all appropriate information needed by personnel to perform their tasks.

Cross-References

Version 10 Element(s)
Node ID Node Name
9 Company Employee

 

Maritime Element(s)
Node ID Node Name
10 Permanent/Returning Officers/Crew
11 Newly Assigned/Contract/Temporary Officers/Crew
12 Company Employee
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