14: Third-party Personnel Issue
Definition/Typical Issues
Were third-party personnel involved in the incident?
Third-party personnel typically include:
- Vendors
- Deliver drivers
- Regulators
- Transient contractors
- Visitors
- Members of the public
- Family members of employees
Note 1: Distinguishing between company, contract, and third-party personnel can be important because of the different management systems that control the work performed by these groups.
Note 2: It may not be possible to further define intermediate cause or root causes associated with this problem category due to lack of information.
Examples
Example 1
- A worker for the local vending company entered the facility to refill the vending machines. The individual was not aware of the requirement to wear a hard hat and safety goggles in the aisle way that led to the lunchroom. As a result, a foreign object got into his eye.
Example 2
- A government inspector was touring the facility. When he was inspecting an instrument, he accidentally activated a hazardous material detector alarm.
Typical Recommendations
- Ensure that third-party personnel are adequately trained prior to coming on site.
- Ensure that third-party personnel do not have access to equipment that they are not trained to operate.
- Ensure that third-party personnel adhere to all safety rules in the facility.
- Determine what skills the company will attempt to obtain from the external labor pool versus those that will be developed internally.
Cross-References
| PSM Element(s) |
|---|
| 11 |
| RBPS Element(s) |
|---|
| Contractor Management |
| Maritime Element(s) | |
|---|---|
| Node ID | Node Name |
| 13 | Other (Third-party Employee) |