RCA Handbook Resources

Thank you for your interest in our Root Cause Analysis Handbook Resources. If you have already purchased your copy of the RCA Handbook, we hope you are finding it useful in performing root cause analyses of incidents. If you haven't, please visit our publisher's website to order your book now. The handbook is packed with step-by-step information to guide you and your organization in learning from experience through root cause analysis.

SECTION/APPENDIX	ITEM DESCRIPTION
Websites and References	Root Cause Analysis - Related Web Links and References Human Factors - Related Web Links and References
Papers	RCA-Related papers written by ABS Group personnel: Root Cause Analysis for Beginners - from Quality Progress Collecting Data for Root Cause Analysis Cause and Effect - Fault Tree Analysis Assesses What Leads to an Event
RCA Services	Summary of ABS Group's RCA-related services, training and software
2 - Initiating Investigations	Investigation Plan Investigation Tools/Equipment/Supplies Checklist
3 - Data/Evidence Collection	Investigation Data Needs Checklist Interviewing Guidelines/Documentation
4 - Analyzing Data	Converting a Witness Statement to Building Blocks
4 - Analyzing Data Appendixes B,C,D	Microsoft® Excel® Worksheet Template for Documenting Timelines, Cause Effect Trees, and Causal Factor Charts with Human Error Tree (Main Only)
4 - Analyzing Data Appendix B	Procedure for Developing Timelines Procedure for Developing Timelines with Logic Checks
4 - Analyzing Data Appendix C	Procedure for Developing Cause and Effect Trees
4 - Analyzing Data Appendix D	Procedure for Developing Causal Factor Charts
5 - Root Cause Identification and Appendix E	Root Cause Map (Orange Handbook - Versions 11/12) Root Cause Map Guidance (Orange Handbook - Versions 11/12) Root Cause Map (Yellow Handbook - Version 10 and Prior) Root Cause Map Guidance (Yellow Handbook - Version 10 and Prior)
6 - Developing Recommendations	Recommendation Development Summary
10 - Investigation Programs	Management Endorsement Letter for an Incident Investigation/Root Cause Analysis Program Example Incident Investigation Program - Table of Contents Only Root Cause Analysis Report Review/Scoring - Used for Assessment Investigations Submitted for Investigator Certification